We collect personal data that you voluntarily provide when using our services. This includes submitting information through registration forms, completing purchases, subscribing to our communications, or reaching out for support. The personal information may include your full name, email address, phone number, mailing address, and billing details necessary for order processing.
In addition, we automatically collect usage data through technologies such as cookies and tracking scripts. This may include your IP address, device type, browser version, operating system, geographic location, pages viewed, and referral sources. This data helps us optimize performance, ensure functionality, and provide a tailored experience.
The data we collect may be used to:
We rely on legal grounds such as your consent, performance of a contract, legal compliance, or our legitimate interests when processing your data.
We may share your data with third-party vendors and service providers that help us operate our business. These include payment gateways, email service providers, website hosting companies, logistics services, and data analytics tools. Each party is bound by confidentiality and security obligations and is permitted to use your data only to perform specific functions on our behalf.
We may also disclose your data if required to do so by law, or in response to valid legal processes, including subpoenas or court orders, or to protect our company, users, and the public from harm or fraud.
We keep personal information for only as long as necessary to meet the purposes described in this policy or to fulfill legal and contractual obligations. Once your data is no longer required, we either securely delete it or anonymize it so it cannot be associated with you.
As a user, you have rights regarding the personal data we hold about you, which may include:
To exercise any of these rights, please contact us using the methods outlined on our website. We respond to all requests in compliance with applicable data protection laws.
We implement strict security measures to safeguard your personal information from unauthorized access, loss, or misuse. These include encryption, secure data storage, limited access protocols, and continuous monitoring of our systems. Our employees and service providers are required to follow data protection procedures and undergo regular security training.
Despite our best efforts, no digital environment is completely risk-free. We encourage you to take steps to protect your personal data, such as using strong passwords and being cautious with your login information.
This Data Protection Policy may be modified periodically to reflect new services, legal changes, or internal practices. When we update the policy, we will revise the "last updated" date and, where appropriate, inform users through direct notifications or prominent notices on our site.
We encourage you to review this page regularly to stay informed about how your data is handled. Your continued use of our services following changes implies your acceptance of the updated terms.
Address: 42 Frosting Lane, Christchurch 8013, New Zealand
Phone: +64-3-902-5566
Email: [email protected]